As Senior Director of Operations, Cerena Figueroa works closely with the COO to drive operations, including developing and implementing operations and finance goals, policies, systems, and procedures. Her nonprofit management experience has focused on education and health access initiatives. Most recently, she served as special assistant to the CEO of (RED) where she provided support for high-level strategy initiatives, launching special projects and events, and managing board relationships. Previously, Cerena worked at the New York Early Childhood Professional Development Institute at the City University of New York as a manager of special projects and special assistant to the executive director. In this role, Cerena implemented a digital marketing strategy, planned special events, and supported the executive director in managing relationships and strategy. She began her career in mental health counseling working with veterans returning from Iraq and Afghanistan. Cerena holds a master’s degree in education psychology from Florida International University and a bachelor’s in psychology from Florida State University